The Advocate tool is robust; however, it needs to be updated periodically. There are also other tools and systems that have more features, especially when dealing with possible threats, not just disturbing behavior. The university should evaluate Advocate against other available programs to ensure they are keeping up with the best tools for the BIT’s use.
Evaluate the Advocate software program and ensure it is up-to-date and is the best available option for the BIT staff's use. Ensure staff are properly trained in its use. HRE staff are entering case information into Advocate. The RFP process is complete and the University is renewing the agreement with Symplicity to utilize the Advocate software for case management.